Coming soon
Salon Comp Management Software
Know Exactly What
You're Giving Away
Comped services are real revenue leaving your business. Emvari tracks every free service by type, routes it for approval, and ties it back to the team member and client involved.
Three Kinds of Free. Tracked Separately.
A perk, a training model, and a redo are three different decisions with three different costs.
Team Member Service
The perk your team earns. See who's using it and how often.
Training Model
Services performed for skill development, not for revenue.
Service Recovery
The redo, linked back to the appointment that caused it.
One Feed for Every Comp
Search and filter by location, type, status, team member, client, or service. Pending items pin to the top, so approvals never wait on someone remembering to check.
Auto-Approve the Routine
Set the dollar value, services, and comp types that clear on their own. A $20 add-on doesn't need a manager.
Escalate Everything Else
Comps above your threshold hold until someone approves or denies them, with a written reason. Critical risk alerts require a manager PIN.
See the Pattern Before It Becomes a Problem
Five signals, each flagged Informational, Warning, or Critical — so a one-off still looks like a one-off.
Team Member Comp Frequency
Catch benefit usage that’s drifted past what you intended.
Training Model Frequency
See whether training comps are still running long after onboarding ended.
Service Recovery — Original Provider
Identify whose work is generating redos, and turn complaints into coachable data.
Service Recovery — Comp Provider
Spot who keeps getting handed the fix, so cleanup doesn’t fall on your strongest team member.
Client Comp Frequency
Surface clients who request recovery repeatedly, before goodwill becomes a standing discount.
Connect the Redo to the Original Service
Every Service Recovery comp links back to the appointment that caused it — the service, the team member, the date. Fixes stop disappearing into overhead.
A Fair Way to Push Back
Team members can dispute a comp with a reason and supporting files. Approve it and it stops counting against them. Deny it and they see why.
Give Every Comp a Budget
Set monthly limits per team member and for the business, by comp type. Track spend in real time. Budgets reset on the 1st.
Decide With the Full Picture
Every comp opens alongside the people involved, so approvals happen with context instead of guesswork.
Client
Comp history, cancellation and no-show rates, notes, and past appointments.
Assigned Team Member
Their full comp record, with a direct line to message them.
Original Team Member
On redos, the record of whose work generated it.
Control Who Can Approve, Override, and Create
Permissions go down to the comp type, and you choose who gets notified for approvals, overrides, risk alerts, and disputes.
Comp Management Software
FAQs
What is comp management software?
Comp management software tracks complimentary and discounted services from one place — who authorized them, why, and what they cost. Emvari separates comps into team member services, training models, and service recovery, then routes each one through approval rules you set. If you comp services for team members, IRS Publication 15-B explains how employee fringe benefits are treated for tax purposes.
Can I require approval before a free service is booked?
Yes. Set a dollar threshold, specific services, and comp types that require approval. Anything above your limit holds as Pending Approval and stays off the client’s schedule until someone with permission approves it.
How do I prevent comps from being abused?
Emvari tracks comp frequency by team member, by client, and by comp type across a time period you choose, then flags activity as Informational, Warning, or Critical. Critical alerts require a manager PIN to override, regardless of the service value.
Can I see which team member caused a redo?
Yes. Every service recovery comp links to the original appointment, showing the original service, team member, and date, so repeat quality issues become visible instead of staying anecdotal.
What happens if a team member disagrees with a service recovery comp?
They can submit a dispute with a reason and supporting files. If it’s approved, the comp is excluded from their threshold count. If it’s denied, they see the reason. Every step is recorded in the audit log.
Which Emvari plans include comp management?
Comp management will be included on the Expand and Evolve plans.
Is comp management available in Emvari now?
Not yet. Comp management is coming soon and isn’t part of the Feb 15, 2027 salon launch. Emvari opens to solo artists on Nov 15, 2026 and to salons on Feb 15, 2027. Join the waitlist to hear first when Comp management is ready. It will be included on the Expand and Evolve plans. See what’s included at launch on the pricing page, or read about team feedback and shift scheduling.