Coming soon
Salon Review Management Software
Review Management,
All in One Place
Stop switching between platforms to manage your reputation. View, respond to, and track reviews from Emvari and Google in one centralized workspace (Facebook coming soon), helping your team stay responsive, organized, and focused on delivering exceptional client experiences.
Never Miss a Review
Emvari brings every review into a single Review Feed, giving your team one place to monitor, organize, and take action. Whether a review comes from Emvari or Google (Facebook coming soon), you'll always know what needs your attention.
Work Where It Makes Sense
Access and manage reviews from multiple places throughout Emvari: Review Feed, Client Profiles, Team Member Profiles. Whether you're investigating an issue or reviewing a team member's performance, the information you need is always within reach.
Respond Without Leaving Emvari
Respond to Emvari and Google reviews (Facebook coming soon) directly from Emvari. Your response is automatically published to the same platform where the review was originally posted, helping you maintain a professional online presence with less work.
Respond Faster with Saved Replies
Create reusable response templates for common situations like thanking happy clients, addressing concerns, or requesting additional information. Personalize each response before sending to maintain a genuine, professional voice while saving valuable time.
Turn Feedback Into Follow-Through
Go beyond responding by giving your team the tools to manage every review from start to finish.
Internal Notes
Add private notes that are only visible to your business, making it easy to document conversations, context, or next steps.
Assign
Assign reviews to team members when client follow-up, coaching, or additional investigation is needed.
Flag
Flag reviews that require special attention, such as fraud concerns, service issues, or situations that need management review.
Resolve
Mark assigned or flagged reviews as resolved to keep your review workflow organized and ensure nothing slips through the cracks.
Never Miss a Critical Review
Stay ahead of client concerns with automated alerts and response tracking. Receive notifications when a low-star review is received, a response deadline has been missed, or a review hasn’t been resolved within your target timeframe. Keep your team accountable while protecting your online reputation.
Understand the Story Behind Every Review
Link Google reviews (Facebook coming soon) to appointments, client profiles, and team members automatically. View appointment history, services received, and client details alongside each review, so your team can respond with complete context instead of guesswork.
Measure Reputation. Improve Performance.
Track the metrics that matter and identify opportunities to improve both client satisfaction and team performance. Gain the visibility you need to recognize top performers, coach your team, and continuously improve the client experience.
Never Miss a Review Opportunity
Turn great appointments into great reviews without relying on your team to remember. Emvari automatically invites clients to leave a review after their appointment, creating a consistent review request process that helps you collect more feedback, strengthen your online reputation, and grow your business effortlessly.
Review Management Software
FAQs
What is review management software?
Review management software helps businesses collect, monitor, and respond to client reviews from one centralized dashboard. Emvari automatically requests reviews after appointments and brings together reviews from Google and Emvari into one place (Facebook reviews coming soon), eliminating the need to manage multiple platforms.
Can Emvari automatically request reviews from clients?
Yes. Emvari can automatically send review requests after appointments, making it easy to collect more client feedback while the experience is still fresh. Automated review requests help businesses consistently increase reviews without creating additional work for the team members. Google also recommends making it easy by sending customers a direct link to leave a review (Google’s tips to get more reviews).
Can I manage Google and Emvari reviews in one place?
Absolutely. Emvari automatically pulls reviews from Google and Emvari into one centralized dashboard, with Facebook reviews coming soon. Instead of logging into multiple platforms, you can view, organize, and manage every review from a single screen.
Can I reply to reviews from within Emvari?
Yes. You can respond to Google and Emvari reviews directly from Emvari. Your reply is automatically published to the original review platform, allowing you to manage your online reputation without switching between multiple websites.
Can I see which appointment generated a review?
Yes. Every review is linked to the client’s appointment, making it easy to understand the context behind the feedback. Quickly see who the client saw, what service they received, and when the appointment took place before responding.
Can I follow up with my team about a client review?
Yes. If a review requires additional attention, you can flag it for follow-up with the appropriate team member. This helps managers coach team members, resolve client concerns, and improve the overall client experience without losing track of important feedback.
Why should I manage reviews from one platform?
Managing reviews across multiple websites is time-consuming and increases the risk of missing important client feedback. Emvari centralizes your reviews, responses, follow-up tasks, and appointment history into one platform, helping businesses save time and respond faster.
Does review management help improve my salon's reputation?
Yes. Responding quickly to client feedback, following up on concerns, and consistently requesting new reviews all contribute to a stronger online reputation. Emvari gives you the tools to manage every step of that process from one place.
Can I track negative reviews and resolve client issues?
Yes. Because reviews are connected to the original appointment, managers can investigate what happened, communicate with the appropriate team member, and follow up with the client when necessary. This makes it easier to resolve issues before they impact your reputation.
Why is Emvari's review management different?
Unlike traditional review software that only requests reviews, Emvari provides a complete reputation management solution. Collect reviews automatically, view Google and Emvari reviews in one dashboard, respond directly from Emvari, connect reviews to appointment history, and assign follow-up tasks, all without leaving the platform.
Is review management available in Emvari now?
Partly. Client reviews collected in Emvari are live from Nov 15, 2026. Google review management on this page (the Review Feed, replies, saved replies, flags, response-time alerts and analytics) is coming soon and isn’t part of the Feb 15, 2027 salon launch. Join the waitlist to hear first when it’s ready. See what’s included at launch on the pricing page, or read about marketing and team feedback.